Help & Knowledge Center
Frequently Asked Questions
Everything you need to know about format transcoding, social media preset dimensions, and zero-storage privacy.
You upload one high-resolution image and select any number of social media presets across Instagram, Facebook, LinkedIn, X, TikTok, YouTube, Threads, Pinterest, WhatsApp, Snapchat, and Google Business Profile. The Sharp engine resizes each variant independently according to platform requirements and lets you preview, crop, and download individually or in a single ZIP file.
Yes. All presets are configured centrally and updated as social networks adjust their algorithmic feed requirements. We also provide safe-area guide overlays to ensure critical text and faces are not obscured by platform UI overlays (such as TikTok audio titles or Instagram Reels like buttons).
Still have questions or format requests?
Our engineering team responds promptly to all creator inquiries.